Helpline

Our helpline is available to anyone affected by ocular melanoma, including patients, family members and medical professionals. 

You can call our helpline on 0300 790 0512 from 10am – 7pm Monday – Friday. Alternatively, you can reach us through our contact us page.

Our helpline is run by staff and volunteers, with calls returned within 24 hours if we cannot take your call.

Contact us for support

The Ocular Melanoma UK helpline offers confidential support to people living with Ocular Melanoma and their loved ones.

Lines open between 10am – 7pm Monday – Friday

Email us on helpline@omuk.org

What we can help with

Emotional support.  We can offer information and support to anyone going through diagnosis, treatment, and adjustment to eye cancer, and to friends and family who need someone to talk to.

Meeting others.  We can put you in touch with other patients or family members, whether that be online, on the phone, or in person.

Understanding pathways.  We can help you interpret the national guidelines for uveal melanoma.  We may be able to signpost you to the right support and have information on latest developments, such as clinical trials that might be of interest.

What we cannot help with

Clinical advice.  Only your clinical team can tell you whether a treatment is right for you. We are not able to provide any Clinical Advice, if you are experiencing side effects or concerning symptoms, you should speak with your clinical team, 111 or 999 accordingly.

Legal and financial advice.  Our call handlers do not have training in legal or financial matters, but they can sign-post you to other organisations that may be able to help.

Become a member today

We will keep you updated with any latest developments.  It’s easy and free for you to join us.  Members will receive:

  • Access to our online community
  • Monthly E-bulletins
  • Discounts on items in our online shop section
  • Access to free, expert psychological & emotional support counselling
  • Free entrance to our annual conference, member meet ups and annual general meeting.
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