Finding Support

This page is for everyone affected by ocular melanomas, whether you’ve been diagnosed yourself or are caring for someone who has been diagnosed.

This page provides a list of places where you can find support if you’re worried about symptoms, currently receiving treatment, or adjusting to life with ocular melanoma.

1. Your medical team

Your medical team can answer any questions you have about your condition and will help you adapt to its impact on your life. Your care team will give you the best details to contact them.

Moorfields Ocular Oncology Team

Follow-up appointments
New appointments

Sheffield Ocular Oncology Team

Follow-up Ocular Oncology booking team
New appointment bookings
Clinical Nurse Specialist support
Email

Liverpool Ocular Oncology Team

Follow-up Ocular Oncology booking team
New appointment bookings
Clinical Nurse Specialist support

Email

Scottish Ocular Oncology Team

Follow-up Ocular Oncology booking team
New appointment bookings
Clinical Nurse Specialist support

You may feel like you need to speak to a professional counsellor/psychologist/psychological therapist about your mental health and adapting to your diagnosis and treatment.

Your medical team or GP can refer you to someone you can speak with.

Ocular Melanoma UK can also help you arrange funded sessions with an experienced health psychologist.

2. Cancer charity helplines

Cancer charity helplines will give you some space to talk about your cancer diagnosis candidly.

Our helpline is equipped to provide accurate, up-to-date information, answer questions about your cancer and care pathways, and provide emotional support.

Offer information and practical advice on living with partial sight, including navigating daily tasks, maximising remaining vision, and accessing helpful assistive technologies alongside a dedicated mental health and wellbeing service.

Offer support and have a wide range of resources for people living with cancer, including information about managing symptoms and side effects of cancer, mental health, money, and travel.

Operate a network of drop-in support centres across the UK. Maggie’s also offers expert practical, emotional and psychological support, including helpful advice about managing socially, financially and emotionally.

Provides useful information, including managing the cost of living (household bills and benefits) with a cancer diagnosis, and information resources about work and cancer that our members have found incredibly helpful.

RNIB puts you in touch with an Eye Care Liaison Officer (ECLO) who can provide practical and emotional support, including advice on independent living, to those with a visual impairment. RNIB also has a helpline and provides accessible reading materials like talking books.

Look Good Feel Better hosts free workshops in the UK to help with the physical effects of cancer treatment. These events, led by expert volunteers from the beauty and wellbeing industry, provide practical advice and support to people living with cancer.

Offer social, emotional and psychological counselling and support sessions to people with a condition, mark or scar that affects their appearance. They also provide excellent self-help guides on communicating with confidence and dealing with unwanted attention.

Although the Samaritans may not be able to help you with any cancer-related questions, they can lend an ear so you can tell them how you’re feeling, without any judgement or guilt.

3. Specialist psychologists

A clinical health psychologist is trained to use a range of techniques to help you understand difficulties related to your physical health and find a way forward. Your health team can refer you to a specialist if you ask.

You could also ask to be referred to a specialist psychologist — a person who is trained to provide help for people with cancer. If you are receiving treatment in Liverpool, you can access a specialist psychologist through your specialist ocular oncology centre.

If you are receiving treatment at another centre, you can get funded sessions with a specialist psychologist through Ocular Melanoma UK. You can learn more on our Psychological Support page. These services are often available remotely by telephone or online.

“My vision was getting worse, and every day I was checking to see how much I could see.

I would look in the mirror every morning, and it was a constant reminder of the cancer. I would then worry about the scans. I would wake in the night having these horrid thoughts, and I couldn’t seem to stop them.

I felt irritable a lot of the time, and my wife commented that I was ‘snappy’ and had ‘changed’. She suggested I speak to someone, but I thought, ‘No, how is talking to someone going to change anything? No one can take away my fear of the cancer coming back.’

When I went to my clinic appointment for my liver scans, the consultant asked me how I was, and I couldn’t speak. I just froze. My wife said I’d been finding things hard. The consultant suggested that I speak to the psychologist in person that day or on the telephone. I said yes to a call because we were in a hurry to get the train.

After a few sessions with the psychologist, I started to feel better. She helped me find ways of coping with the worry. My mood, sleep and appetite improved. I still get worried, but I’m getting on with my life. Worrying is so exhausting!”

~ Philip, who had proton beam radiotherapy

4. Your employer

If you are still working, you may have access to help through your workplace.

It is recommended that you first talk to your direct line manager.

You could also contact the HR department at work. They will be able to put you in touch with any support they have available, including occupational health and occupational therapists.

The schemes below may also be available to you, although eligibility criteria may vary.

Access to Work

Access to Work is an employment support programme that helps people with cancer start or stay in work.

This government scheme can help you access:
✅ mental health support at work
✅ practical support with your work, which could include a grant to pay for things like specialist equipment/supportive software, physical changes to your workplace, and more.

Access to Work Helpline
Apply for the Access to Work grant
Eligibility

ACAS

ACAS stands for (the Advisory, Conciliation and Arbitration Service). It is an independent public body that provides free and impartial advice to employers, employees and their representatives on matters concerning employment rights, best practices and policies, and resolving workspace conflict.

ACAS Helpline

If you have more questions about Access to Work, ACAS or how your employer could support you, call our helpline (call: 0300 790 0512) today.

5. Eye Clinic Liaison Officers (ECLO)

Eye Clinic Liaison Officers (ECLOs) have a lot of knowledge of eye conditions, including welfare benefits you may be entitled to and returning to work.

ECLOs offer individual care and advice to people with ocular melanomas, including talking to you about your worries and how to manage the different ways in which your cancer affects your life.

You can learn more about ECLOs and what they can do for you on the RNIB website.

6. Resources to learn more about living with ocular melanomas

Ocular Melanoma UK’s website has more resources on ocular melanomas, treatments, and the research being done to understand them better.

A Singular View, a book by Frank Brady, is also an excellent resource for those who have lost sight in one eye, as well as anyone who supports someone with a condition that affects their eyesight. You can buy yourself a copy from The Partially Sighted Society’s website or on Amazon. 

You can also learn how clinicians make treatment decisions for people with uveal melanoma by reading the guidelines on treating uveal melanoma, which can be found on Melanoma Focus’s website, linked here

If you have squamous cell carcinoma and require more support, speak to your care team for further information.

Contact us for support

The Ocular Melanoma UK support line offers confidential support to people living with Ocular Melanoma and their loved ones.

Lines are open Monday – Friday

Get in touch with us via the form linked in this button here

Become a member today

We will keep you updated with any latest developments.  It’s easy and free for you to join us.  Members will receive:

  • Access to our online community
  • Monthly E-bulletins
  • Discounts on items in our online shop section
  • Access to free, expert psychological & emotional support counselling
  • Free entrance to our annual conference, member meet ups and annual general meeting.